Privacy Policy

Privacy Policy for Muzem

Effective Date: 05/27/2025

Muzem ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use the Muzem mobile application and related services.

Information We Collect

  • Personal Info: Name, email address, city/location
  • Usage Data: Songs played, props given, challenges completed, app activity
  • Payment Data: Processed securely via Stripe. We do not store credit card details.

How We Use Your Data

  • To personalize your feed and app experience
  • To power artist leaderboards and calculate earnings
  • To process tips and platform-based rewards
  • To improve app functionality and user experience

Sharing Your Information

We do not sell or share your data with third parties for advertising. Data may be shared with service providers (e.g., Stripe) solely for functionality.

Your Rights

You may delete your account or request data deletion at any time by emailing .

Steps to Delete Your Data

Account Deletion

You can request the deletion of your account directly within the app or website by navigating to the Profile tab and selecting Delete Account. This action will initiate the data deletion process.

Alternatively, you may contact us at to request account deletion. Please use the email address associated with your account to ensure security.

Data Deletion Timeline

Once your request is submitted, we will process the deletion within 30 days. All personal data associated with your account, including profile information, job preferences, and application history, will be permanently deleted from our systems, except for data we are legally required to retain.

During this time, your account will be deactivated, and you will not be able to access the platform.

Partial Data Deletion

If you wish to delete specific data (e.g., job preferences, profile media, or uploaded documents) without deleting your entire account, you can do so through the Profile section of the app or website. Simply navigate to the section where the data is stored and follow the on-screen instructions to remove or edit the desired information.

Data Retention for Legal or Business Purposes

In some cases, we may need to retain certain data to comply with legal, regulatory, or internal business purposes. We will only retain the minimum necessary data and ensure it is securely stored. This data will not be accessible through your account or used for any active processing.

Contact Us

For questions or concerns about this policy, contact .